Customer Support
Context Help
If you lose your way inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is present on each page. A context menu will appear. It includes thorough info about all the actions that you can perform on the page in question. Each pop-up window appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have a huge array of how-to videos clarifying how to use our Control Panel. They're meant for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step educational video clips.
F.A.Q.
If you can't discover the answer you are looking for, have a glance at our extensive FAQ database, which includes questions asked by actual people and offers real solutions. We constantly "revamp" our FAQ database with new articles so as to cover all the innovations and new additions to our hosting platform.
Ticketing System
If you still can't find the answer you searching for in the FAQ section either, you can contact our great team of client support engineers available 24x7x365 and eager to help you with any question. Each trouble ticket you send will be replied to within one hour (the average response time being only 20 mins), so you won't have to wait a long time to receive an answer to your question.
